Privacy policy

 

This Privacy Policy describes how AXYRON LLC (doing business as AXYRON, “we”,“us”, “our”) collects, uses and shares your personal information when you visit or make a purchase from axyron.net (the “Site”), or otherwise communicate with us. By using the Site, you agree to the collection and use of your information as described here.

1. Information we collect

Information you provide directly:

Contact details: name, email address, shipping and billing address, phone number
Order information: items purchased, payment method details (processed by our payment providers — we do not store full card numbers), order history
Account information: login credentials if you create an account
Customer support communications: messages you send us via the contact form or email
Marketing preferences: your email address if you subscribe to our newsletter

Information collected automatically:

Device and usage information: IP address, browser type, operating system, referring URLs, pages viewed, time spent and interactions on the Site
Cookies and similar technologies (see our Cookie Policy)

Information from third parties: our e-commerce platform (Shopify), payment processors, shipping carriers and analytics or advertising partners may share information with us related to your orders and Site usage.

2. How we use your information

To process and fulfil orders, including payment, shipping, returns and customer support
To create and manage your account
To communicate with you about your orders, respond to inquiries and provide support
To send marketing emails if you have opted in — you can unsubscribe at any time via the link in any email
To operate, secure and improve the Site, including analytics and fraud prevention
To comply with legal obligations and enforce our Terms of Service

3. How we share your information

We do not sell your personal information. We share it only with:

Shopify, which hosts our store and processes orders. Shopify’s privacy policy is available at shopify.com/legal/privacy.
Payment processors (such as Shopify Payments, PayPal or similar) to complete transactions
Shipping carriers to deliver your order
Service providers that support our operations, such as email marketing, analytics and customer support tools
Advertising partners if you have consented to marketing cookies
Authorities or legal parties when required by law, to protect our rights, or in connection with a business transfer

4. Cookies

We use cookies and similar technologies to run the Site, remember your cart, analyse traffic and, with your consent, personalise advertising. See our Cookie Policy for details and how to manage your preferences.

5. Data retention

We keep your personal information for as long as needed to fulfil the purposes described above, including meeting legal, accounting and tax obligations (typically up to 7 years for order records), and then delete or anonymise it.

6. Your rights

Depending on where you live, you may have the right to access, correct, delete or receive a copy of your personal information, to object to or restrict certain processing, and to withdraw consent to marketing. To exercise these rights, email support@axyron.net. We may need to verify your identity before responding. We will not discriminate against you for exercising these rights.

Residents of the European Economic Area and United Kingdom: we process your data on the basis of contract performance (orders), legitimate interests (Site operation, security), consent (marketing, non-essential cookies) and legal obligation. You may lodge a complaint with your local data protection authority.

Residents of California: you have the rights described above under the CCPA/CPRA. We do not “sell” or “share” personal information as defined by California law, except to the extent that advertising cookies may be considered “sharing”; you can opt out via our cookie preferences.

7. International transfers

Your information may be processed in countries other than your own, including the United States, where our service providers operate. Where required, we rely on appropriate safeguards such as standard contractual clauses.

8. Security

We use industry-standard measures to protect your information, including encrypted (SSL) connections and PCI-compliant payment processing through our providers. No method of transmission over the internet is completely secure, so we cannot guarantee absolute security.

9. Children

The Site is not intended for children under 16, and we do not knowingly collect personal information from them.

10. Changes

We may update this policy from time to time. The “Last updated” date at the top shows when it was last revised. Material changes will be posted on the Site.

11. Contact

AXYRON LLC 5830 E 2nd St, Ste 7000 #35108, Casper, WY 82609, United StatesEmail: support@axyron.net